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Movestart Terms & Conditions

1) Introduction

1.1 Acceptance of Terms
These terms and conditions govern your use of this website and by using the website or its services, you are fully accepting to be bound by the terms, conditions and disclaimers contained in this notice. If you do not accept these terms, conditions and disclaimers you must not use the website or its services.
1.2 Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to exclusive jurisdiction of the English courts.
1.3 This agreement ("the Agreement") is made between MoveStart ("Movestart", "We") and the User ("You", "Your", "advertiser", "Members", "User").

2) Members responsibilities

2.1 All members must be aged 18 years or over.
2.2 Use Movestart's service only as a Landlord or private Vendor and not as a Letting Agent or Estate Agent.
2.3 You must keep your password private and not disclose it to anyone.
2.4 All information/enquiries on the site must be in English.
2.5 You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions
2.6 Only one account is permitted per member.
2.7 If you are advertising a property and have entered into a contact with an estate agent or letting agent, it is your responsibility to check the terms and conditions of any contract you have entered into to ensure they allow you to use another agent. Movestart will not be responsible for the payment of any fees/commissions due under any legal contract that you have entered into.
2.8 If the property you are advertising requires an Energy Performance Certificate (EPC) you will order your EPC before placing your advert on Movestart. You will be responsible for ensuring that you comply with this requirement.
2.9 You must NOT use any other "For Sale" or "For Rent" board to promote your advert on Movestart other than the official Movestart board.
You must not
2.10 Register, if they are in direct competition to Movestart i.e. other online property websites (estate agents/letting agents, are NOT allowed).
2.11 Upload or attempt to upload any computer viruses.

3) Our responsibility

3.1 For Sale and To Let Boards - Most boards are erected within 1 working day. If however your board has not been erected, please contact us immediately.
3.2 When your property is sold or let, Movestart will keep displaying your advert for a set time period (just in case your sale falls through etc). However, if the status of your property remains ‘sold’ or ‘rented’ after 8 weeks the advert will be removed automatically from our system.

4) Refund Policy

4.1 Once payment for an advert upgrade has been received, any errors must be reported within 24 hours, no refunds will be given for errors reported after this time. However, if you have received an enquiry on the property within the 24 hour refund period, no refund will be paid.
4.2 Where an overpayment occurs a refund may be issued following a request.
4.3 Where payment was initially made by debit / credit card, refunds shall normally be applied back to the same card account. Where Internet payments require an authorised refund to be applied to the transaction, the payment will only be refunded to the card making the initial payment. Where a payment by any means has been made to the company that payment is final and no refunds will be due for any reason.
4.4 The company instigates various costs at the outset of a property being instructed to it and thus refunds will not be entertained where a customer changes their mind or is subject to a change of circumstances.
4.5 You forfeit any refund if it is found that a registration for any of Movestart's services is made by a Letting Agent or Estate Agent.


5) Third Party Products and Services

5.1 We sometimes provide hypertext links to third party websites controlled and maintained by others. These links are not an endorsement by us of any products or services. You use such links entirely at your own risk and we accept no responsibility or liability for the content, use or availability
5.2 This site may also contain some material provided by third parties and we accept no responsibility or liability for the accuracy of such material.

6) Copyright

6.1 This website and all the materials contained in it are protected by intellectual property rights including copyright and is either the property of MoveStart or we are permitted/licensed to us to use such information. Materials include, but are not limited to, the design, look, layout, appearance, our logo and other graphics and documents on the website as well as other content such as adverts and other text.
6.2 In accessing the Website you agree that you will access the content only for your own personal, non-commercial use. You may not download (all or in part), transmit or modify the site without MoveStarts prior permission. However, you may print out all or part of the site for your own personal use.
6.3 You may, without our consent, link to this website from another website only if you agree with our guidelines.
Links must be to the homepage
You must not create a frame or any other border around our website
The site from which you wish to link must comply with all relevant laws and regulations and must not contain content which may be considered to be distasteful, offensive or damaging to MoveStart.

7) Changes to website

7.1 Movestart reserve the right to update and change our Terms & Conditions and Privacy Policy without prior notice; all changes will take effect immediately.
7.2 Please ensure that you review these Terms and Conditions regularly, asour continued use of the website following any changes shall be deemed to be your acceptance of any changes.

8) Disclaimers and Limitation of Liability

8.1 In no event shall MoveStart, its suppliers or any third parties mentioned on the website be liable for any indirect or consequential loss or damage whatsoever (including, without limitation, incidental and consequential damages, lost profits or damages resulting from lost data or business interruption), as a result of use of this website, any websites linked to this website or any material or Information, whether based on warranty, contract, tort, or any other legal theory.
8.2 Viruses
MoveStart cannot warrant that the site is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of the site. You must take your own precautions in this respect, as we accept no responsibility for any infection by virus or other contamination or by anything, which has destructive properties.
8.3 Interruption of Service
MoveStart will endeavour to ensure that the website is accessible at all times. However we reserve the right to take the site 'off-line' without prior notice for necessary maintenance or upgrades and endeavour to keep downtime to a minimum. MoveStart takes no liability for any losses, financial or otherwise, caused by the unavailability of the website or any failure of the website to perform correctly.
8.4 Although we have taken all reasonable care to ensure that the information provided on this site is accurate we give no warranties of any kind, express or implied, with regard to the accuracy, timeliness or completeness of any such information.
8.5 Advice
The contents of the Website do not constitute investment, legal, tax or other advice and should not be relied on in making or refraining from making a decision.
8.6 The maximum liability for any loss arising due to our negligence will be limited to a sum equal to the value of the advertising fee received.
8.7 Website Disclaimer
Whilst we take all reasonable care to ensure accuracy of all property descriptions and all other Information contained in the website, these do not constitute an offer or contract. No responsibility is taken for any error, omission or mistake. The descriptions are not intended to be relied upon. Visitors to the website and those wishing to use our services are strongly advised to check the relevant details with MoveStart.

9) Indemnity

9.1 You agree to indemnify and hold MoveStart, its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against MoveStart arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

10) Security

10.1 The company provides a secure online payments facility, fully managed to Level 1 approval in line with the Payment Card Industry (PCI) requirements. Once you click on the link to make a payment you will be re-directed to a fully hosted secure managed environment. All information that you send will be fully 128 bit encrypted. The online service is fully managed externally and the company does not hold any card details on any of its servers or within its infrastructure. The company does not have any access to your card details on the managed service. The online payments system complies with all of the security requirements of the PCI council – CV2 input, Verified by Visa, MasterCard SecureCode etc. and the company will continue to enhance the application to the highest security standards.


11) Double Commission Warning

If any other agent introduces a Buyer to the Seller during the period of the sole agency agreement, this will be regarded as an introduction by 'Estate Agent' and the Seller will have to pay the Agent’s agreed fee, as well as the other Agent